TERMS AND CONDITIONS

General Terms and Conditions (GTC) of Innercy GmbH

§ 1 Scope of Application
These General Terms and Conditions apply to all contracts for the delivery of goods and services concluded between Innercy GmbH, Landhausstrasse 1, 9053 Teufen, Switzerland, represented by the Managing Directors Marko Mijic and Hrvoje Jandric (“Seller”), and its customers. Any deviating or additional conditions of the customer shall not apply unless the Seller expressly agrees to them in writing.

§ 2 Conclusion of Contract

  1. The presentation of products in our online shop does not constitute a legally binding offer but rather an invitation to submit an order.
  2. By clicking the “Buy Now” button, you submit a binding offer to purchase the products contained in your shopping cart.
  3. The contract is concluded only upon the explicit acceptance of your order by the Seller, for example, by means of an order confirmation via email or by delivering the goods.

§ 3 Delivery and Fulfillment

  1. Delivery is carried out by the Seller using our fulfillment service provider:
    Schwarzwald Fulfillment GmbH
    Dauchinger Straße 58-62, 78056 Villingen-Schwenningen, Germany.
  2. All processes related to delivery, returns, and exchanges are directly handled by Schwarzwald Fulfillment GmbH.
  3. Information on delivery times and shipping costs can be found in our online shop. The same conditions apply to all deliveries – whether within Switzerland, Germany, or internationally. Any additional costs arising from international deliveries shall be borne by the customer.

§ 4 Prices and Shipping Costs

  1. All prices listed in our online shop are final prices, including the statutory value-added tax (if applicable), and exclusive of the applicable shipping costs.
  2. The total price, comprising the purchase price and shipping costs, will be clearly displayed before the order is completed.

§ 5 Payment Terms

  1. Payment is made using the payment methods offered in our online shop.
  2. The purchase price is immediately due unless otherwise agreed.
  3. In the event of non-payment, we reserve the right to withhold delivery.

§ 6 Retention of Title
The delivered goods shall remain the property of the Seller until full payment of the purchase price has been received.

§ 7 Warranty

  1. The statutory warranty rights apply.
  2. In the event of defects in the delivered goods, you, as the customer, are entitled to a remedy. Should remedy fail, you may assert further rights in accordance with statutory provisions.

§ 8 Liability

  1. The Seller shall be fully liable for damages resulting from intent or gross negligence.
  2. In all other cases, the Seller’s liability, insofar as permitted by law, is limited to the typical and foreseeable damage arising from the contractual relationship.
  3. Liability for personal injury or damage resulting from injury to life, body, or health remains unaffected.

§ 9 Copyright
All content of our online shop, including texts, images, and graphics, is protected by copyright. Reproduction or use without the express written consent of the Seller is prohibited.

§ 10 Jurisdiction, Applicable Law, and Dispute Resolution

  1. For all disputes arising from or in connection with the contractual relationship, Swiss law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
  2. If the customer is a merchant, the exclusive jurisdiction shall, as far as legally permissible, be the registered office of the Seller.
  3. The Seller is not obliged to participate in dispute resolution procedures before a consumer arbitration board.